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Dear Sir or Madam As the New Year draws to a close, we hope that you are having a busy holiday season. Our company will be open as follows during the year-end and New Year holidays. Inquiries received during the year-end and New Year holidays will be handled in order from January 4, 2017 (Wednesday). Please note that due to the high volume of applications and inquiries during the year-end and New Year holidays, responses to inquiries may be delayed. We thank you very much for your patronage this year and wish you a happy holiday season. Sincerely yours 　　　　　　　　　　Inquiries Year-end business hours: Tuesday, December 27, 2016, until 18:00 New Year's Business: Wednesday, January 4, 2017 from 9:00 a.m. Please note that we will be closed as mentioned above to reply to inquiries during the year-end and New Year holidays, but we will be open from 9:00 a.m. to 9:00 a.m. on Wednesday, January 4, 2017. However, PayPal transactions and transfers to Japan Net Bank will be available during the New Year holidays. Please note that we will be closed during the year-end and New Year holidays.